About Us
Being a hosting client can be embarrassing - you often need to deal with server outages and an atrocious and slow customer support service. On top of that, you need to sign at least in 2 administrative interfaces so as to manage your domain names, billing transactions and your site itself. When we established IDEA MD Hosting, we aimed to change all that.
A New Approach to Hosting
The Control Panel is the part of the web hosting platform that the clients actually see. And 90 percent of the hosting companies out there utilize one and the very same hosting Control Panel - cPanel. We, though, consider cPanel to be out of date and hard to use - it simply hampers our work. That is why we took the decision to build a different web hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has an ultramodern look and feel and offers billing, domain name and web site administration possibilities, so you can administer all aspects of your online presence from a single location. What's more, it has a drag 'n' drop File Manager, so you won't have to use a 3rd-party FTP client. Our tests have confirmed that the Hepsia web hosting Control Panel works 3 times as fast as other web hosting Control Panels! We have also set up a Control Panel demo account - you can see for yourself how the Hepsia Control Panel functions.
A Reliable Web Hosting Platform
Your site has to be online. This is why we count on high-throughput web hosting servers powered by the time-proven combination of Linux and Apache. We are also partnering with four state-of-the-art datacenters where you can host your web sites. This permits us to offer a ninety-nine point nine percent network uptime guarantee.
A Customer-Oriented Modus Operandi
Last, but not least - we are there for you! We have Live Chat techs who are there to answer all your pre-sale enquiries and to help you correct minor technological issues. We have a first-class round-the-clock technical support service. We offer a one-hour ticket response time guarantee, but in the majority of cases our technicians respond to trouble tickets in less than twenty mins!